Effective Date: July 1, 2025

Last Updated: June 30, 2025

1. Introduction
SailSpark Technologies values your privacy. This Privacy Policy describes how we collect, use, share, and protect personal data obtained from users of our website, clients, suppliers, employees, and other individuals in accordance with applicable data protection laws in Bangladesh, including the Digital Security Act 2018, ICT Act 2006, and the draft Personal Data Protection Ordinance 2025.
By using our website or services, you consent to the practices outlined in this policy.

2. Scope & Applicability
This policy applies to:
•
All visitors to our website (www.sailsparktech.com)
•
Clients, suppliers, contractors, and business associates
• Employees, interns, and job applicants
• Individuals whose data we process in Bangladesh or overseas

3. Definitions
• Personal Data: Information that identifies or could identify an individual.
• Sensitive Data: Includes financial, health, biometric, or legal records.
• Data Subject: The individual whose personal data is collected.
• Data Controller: SailSpark Technologies.
• Data Processor: Third parties processing data on our behalf.
• Consent: Voluntary agreement to the processing of personal data.

4. Data We Collect
a. Data You Provide Directly
• Name, email, phone number, address
• Company name and professional details
• Payment and billing information
• Recruitment information (CV, qualifications)
• Customer support records
b. Data Collected Automatically
• IP address and device info
• Browser type, OS, and usage data
• Cookies and analytics logs
c. Data from Third Parties
• Business directories, partners, logistics providers
• Social media or publicly available sources

5. How We Use Your Data
We use your data to:
• Provide products, services, and support
• Process transactions and manage delivery
• Respond to inquiries and quotes
• Improve our website and services
• Recruit and manage employees
• Conduct marketing (with consent)
• Ensure security, legal compliance, and fraud prevention

6. Legal Basis for Processing
We process data under the following lawful bases:
• Consent
• Performance of a contract
• Compliance with legal obligations
• Protection of vital interests
• Legitimate business interests

7. Consent and Withdrawal
Consent is obtained before collecting or processing data not required by law. You can withdraw consent at any time without affecting previous lawful processing.

8. Cookies & Tracking Technologies
We use cookies to:
• Improve site performance
• Track user preferences
• Personalize content
• Enable analytics
You may adjust cookie settings in your browser.
9. Data Security
We implement robust safeguards including:
• SSL encryption
• Secure servers and firewalls
• Access controls and authentication
• Employee training
• Incident response protocols

10. Data Retention
We retain data only as long as necessary:
• Client records: 5–7 years
• Recruitment data: 1–2 years
• Financial transactions: As required by law
• Analytics: Up to 12 months

11. Sharing & Disclosure
We may share data with:
• Third-party service providers (hosting, logistics, analytics)
• Legal and regulatory authorities
• Business affiliates (with consent)
• International service providers (with safeguards)
We do not sell personal data.

12. Cross-Border Data Transfers
Transfers are done in compliance with applicable laws and protected with appropriate agreements or consent.

13. Your Rights
You have the right to:
• Access your data
• Correct or update data
• Request deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent

14. Children’s Privacy
We do not knowingly collect personal data from individuals under

18. If discovered, such data will be promptly deleted.

15. Data Breach Notification
In the event of a data breach:
• We will assess and mitigate the risk
• Notify affected individuals and authorities within 72 hours (if required)
• Document the breach and take corrective measures

17. Changes to This Policy
We may update this policy. Changes will be posted on our website with a revised “Last Updated” date. Material changes may be communicated directly.

18. Contact Us
If you have questions about this policy or wish to exercise your rights, contact:
SailSpark Technologies Email: privacy@sailsparktech.com Phone: +8801711745765 and Address: [Office Address Here]

19. Governing Law
This policy is governed by the laws of the People’s Republic of Bangladesh.
This document is a legal and operational framework outlining SailSpark Technologies’ approach to data privacy and protection. It is subject to internal review and legal compliance audits.